The Service is provided by Retail Evolution (Revo):
Retail Evolution (Revo), Registered office: 65 Chandos Place, London, WC2N 4HG
Incorporated as private limited by guarantee
Registered in England and Wales Companies Register under the number: 1755476
E-mail: [email protected]
Hosting: Google Cloud Platform
Company located at Gordon House, 4 Barrow St, Dublin, Ireland
Registered in the Dublin Trade and Companies Register under the number: 752925594
Phone number: +353 1 436 1000
Community Website: the online platform named RevoComms, edited by Hivebrite and provided by Retail Evolution (Revo), allows Users to benefit from the Service.
Data Protection Law: Retail Evolution (Revo) (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 1998 and, after 25th May 2018, the General Data Protection Regulation (EU) 2016/679 (“Data Protection Laws“), and we are responsible for, and control the processing of, your personal information.
We are registered in England under company number 1755476 and our registered office is located at Revo, 65 Chandos Place, London, WC2N 4HG. Our VAT number is GB 438 1165 56.
User Account: means a dedicated online account opened by any visitor and providing an access to the Service.
Identifiers: means login and password or social login the User used to create the User Account.
Party or Parties: means the User and Retail Evolution (Revo) designated either individually or collectively.
Service: means the Community Website and all the functionalities provided thereto and described in the Terms and Conditions.
Service Content: any data, text, files, information, usernames, images, graphics, photos, profiles, audio and video clips, sounds, works of authorship, applications, links, and other content or materials made available during the Service.
User or Users: means any person authorized by <customer name> to access and use of the Service after creation of a User Account.
User Content: any content created, posted, or shared by the User, on or through the Service including any information, data, photos and other content relating to the User.
The Terms of Service will come into effect on first access to the Service for the entire duration of use.
Description of the Service
The Service enables Users to connect with each other, build communities, or also do networking.
The Service comprises a suite of online services provided by Retail Evolution (Revo), allowing the User to:
Connect with people of Retail Evolution (Revo), groups, and businesses the User is interested in:
Live feed: allows Users to have access to a newsfeed aggregating contents posted via the application. They can comment on the posts.
Recommend: allows Users to suggest someone to be invited by the admin.
Geolocation: allows Users to be located via their device in order to know who is near them.
Mentoring: allows Users to declare themselves mentors in specific domains so they can be contacted by users wishing to be mentored.
Communicate with others by sharing content such as status, photos, videos, sending private messages, as well as creating events, groups, or projects.
Directory: provide the contact details of other Users.
Private messages: allow Users to discuss by private messages.
Groups: Users can be part of groups with all the features of the application.
Event organization: allows Admins to create events.
Ensure the safety and integrity of the Community Website with a reporting tool allowing the Users to signal contents and other Users.
Participate in fundraising events organized by Retail Evolution (Revo);
Share job offers or apply to job offers published in the Community Website;
Stay up to date with news about your Retail Evolution (Revo) and activities in the Community Website:
Email campaign: the User can receive emails campaigns from Retail Evolution (Revo)
Notifications: Users that have agreed can receive notifications sent by Retail Evolution (Revo).
Media centre: Users can upload files that are stored in the Community Website.
These Terms of Service govern the use of each component of the Service.
Access to the Service
Access to the Service shall be subject to the creation of a User Account.
The Service is available on the website https://revocommunity.org/
a) Requirements for the access to the Service
The User must ensure to has (the “User’s System”):
The ability and means required to access the Services and to use it;
The appropriate hardware (computer, smartphone...) and operating software and shall carry out the responsibility of the maintenance and the security;
An Internet access from any access provider of the User’s choice;
An adapted configuration of the browser.
Users shall bear all the costs for accessing the Service.
b) Creation of the User Account
This shall require the entering of personal identification data through the online registration form accessible at the following address www.Revo-Comms.org.
The User shall enter user identification data such as name, surname, company details and contact information and is invited to choose its identifiers.
The User agrees to provide only accurate and complete information when creating or updating his/her Account information.
c) Access modalities
In order to benefit from the Services, the User must log-in via the activation email sent to the work contact email linked to their Revo membership. The User must then follow the steps to create the User Account. Identifiers are personal and confidential. Users are responsible for keeping it secret and not disclose it to any third party in any form and for any reason whatsoever.
The User’s login can only be changed at the request of the User or at the initiative of Retail Evolution (Revo). The User’s password is modifiable by the User through the User’s Account. The User is solely and entirely responsible for the use of the User’s Identifiers and undertakes to do everything possible to keep it secret and not to disclose them to anyone, in any form whatsoever and for any reason whatsoever. If the User forgets her/his password, the User can generate a new one by clicking on the link “Reset my password” available in My Settings under My Profile.
The User is solely responsible for the activity that occurs on its User Account and will be responsible to keep its Identifiers secure and for the use of his Identifiers by third-parties or for any actions or declarations made through his User Account, whether fraudulent or not, and guarantees Retail Evolution (Revo) against any request in this respect.
If the User has reason to believe that a person is fraudulently using identification elements or his User Account, she or he must immediately inform Retail Evolution (Revo) by e-mail at the following address [email protected].
The User is solely responsible for the improper access, damage, disruption, loss or theft and adverse consequences caused by its breach of the confidentiality of the Identifiers. In case of loss, misappropriation or unauthorized use of its password, the User shall immediately notify Retail Evolution (Revo).
Users may not use another’s account without permission. A User Account may not be shared, transferred, or sold to other parties, nor are they to be used by or made available to any person or entity except the registered user.
Cost of the Service
The Service is avialable free of charge to all paying members of Retail Evolution (Revo).
a) Company's ownership
The Service and the Service Content belong and shall remain the property of Retail Evolution (Revo) or its licensors as appropriate, and is protected by copyright, patent when applicable, trade secret and other intellectual property laws.
The User shall not acquire any of such rights title and interest (including, without limitation, all intellectual property rights such as copies, modifications, extensions and derivative works thereof) save as otherwise expressly set out in this Article 7.2 and the User shall take all necessary measures to this effect. All rights not expressly granted to Users are reserved and retained.
Retail Evolution (Revo) is the producer of databases on the Community Website and <customer name> is the owner of any databases made available. The User shall not extract or reuse a substantial qualitative or quantitative portion of the databases, including for private purpose.
b) User’s right of use
In connection with the use of the Services and Service Content or User’s Content, the User is not authorized to, or cannot allow a third party to:
violate any applicable laws, rules or regulations, notably cause damage or injury to any person or property, infringes any rights of third parties including but not limited to any intellectual property rights and privacy rights or perform any other illegal, harmful or fraudulent activities;
probe, scan, or test the vulnerability of any system or network;
remove, circumvent, disable, damage or otherwise interfere with any security measures of any network, computer or communications system, software application, or network or computing device;
attempts to connect without permission and/or damage, in any way whatsoever, any users, hosts or networks;
disturb, hamper, interfere or interrupt the access to or operation of the Service and Service Content including by transmitting any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature.
The User represents and warrants that she or he retains ownership of all of his intellectual property rights in the User Content or that this User Content is subject to a license granted to the User by a third party holding these rights, under conditions allowing the User to freely use and/or transfer these elements for the purpose of using the Service, under the conditions described in the Terms and Conditions. Retail Evolution (Revo) does not claim ownership of the User Content.
The User holds Retail Evolution (Revo) harmless from all claims or actions brought by third parties on the grounds of an infringement of their rights, including, without limitation, publicity rights, copyrights, trademark and/or other intellectual property rights or privacy rights in the User Content
User’s rules of conduct
User may not post content which includes, but is not limited to: (i) sexually explicit materials; (ii) obscene, misleading, libelous, slanderous, violent, hateful and/or unlawful content or profanity; (iii) content that infringes upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary right, or that is deceptive or fraudulent; (iv) content that promotes the use or sale of illegal or regulated substances, tobacco products, ammunition and/or firearms; and (v) gambling, including without limitation, any online casino, sports books, bingo or poker (“Objectionable Content”)via the Service.
User may not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate people or entities and must not post private or confidential information via the Service, including, without limitation, the User or any other person's credit card information, social security or alternate national identity numbers, non-public phone numbers or non-public email addresses.
User must not create accounts with the Service through unauthorized means, including but not limited to, by using an automated device, script, bot, spider, crawler or scraper.
User must not attempt to restrict another User from using or enjoying the Service and must not encourage or facilitate violations of these Terms of Service.
User may only make non-commercial uses of the Service and Service Content. Use of Service or the Service Content for any commercial, public or political purpose is strictly prohibited. Prohibited activities include, but are not limited to: (1) activities that are illegal or fraudulent; (2) use that inaccurately implies endorsement, approval, or sponsorship by Retail Evolution (Revo) (or any individual officer or employee of Retail Evolution (Revo); (3) use that can be confused with official communications of <customer name> or its officers or employees; and (4) print or electronic mass mailings (sometimes known as "spamming"), solicitations for commercial services.
Reporting and moderation
In order to ensure the Community Website provides the best experience possible for everyone, if a User sees any inappropriate content, she or he must use the “Report as offensive” feature found under each post.
Retail Evolution (Revo) has no general obligation to monitor User Content nor to investigate whether facts or circumstances are revealing illicit activities. Retail Evolution (Revo) has set up a reporting tool allowing any User to notify illegal, abusive and harmful content.
The knowledge of such content is deemed effective when the hosting provider is notified of following:
The notification date;
The notifying User identity;
The description of the facts in contention (possibly with screen shots of the content);
As well as the reasons for which the content must be removed.
If a User Content is reported, Retail Evolution (Revo) reserves the right to withdraw the reported content and/or suspend or terminate the User Account of the User having originally published the reported content in the conditions set forth in Article 11.2.
Termination, suspension, or revocation of access
a) Deletion of the User Account by the User
At any time, the User may delete its User Account by contacting Retail Evolution (Revo) at the address or email address mentioned in Article 15.
Deletion is effective immediately and all the data collected upon the subscription as well as the content published by the User on the Community Website is deleted after a period of 1 year.
c) Deletion of inactive User Account
Retail Evolution (Revo) will delete inactive accounts after a continuous period of <two (2)> year the User has not used the Community Website. The User will be informed by email of the deletion of his or her account subject to prior notice of <two (2)weeks> allowing the User to object to such deletion.
Limitation of Warranty and Liability; Indemnification.
Retail Evolution (Revo) is not responsible for the User’s device compatibility nor if the User is unable to connect due to any technical problem related to the Internet network or a failure in the User's computer facilities and equipment.
Retail Evolution (Revo) shall not be responsible for User’s System nor any problems arising from or related to User’s System or caused by the Internet. User is responsible for the security of the User System and the security of its access to and connection with the Services.
Insofar as it has not been reported in the conditions of Article 10, any document, information, data, or elements available via the Service, including User Content (“Information”) is provided without any guarantees, notably that the Information is comprehensive or accurate.
The User is solely responsible for the use of the Information and bears all the risks arising from your reliance on this Information. The Information is provided on the condition that the User can determine its interest for a specific purpose before use. Under no circumstances Retail Evolution (Revo) accepts liability for injury arising from reliance on the said Information, its use or use of a product to which it refers.
The User is solely responsible for all User Content posted, and assumes all risks relating to its use by others and others’ reliance on its accuracy. The User acknowledges that, following the publication of the any content, its information will become accessible to all the Users on the Community Website and that as such, same information will be published, modified, translated, reproduced in any form and accessible, saved and reproduced by other Users and Retail Evolution (Revo). Retail Evolution (Revo) will have no responsibility or liability in connection with the User Content.
Retail Evolution (Revo) expressly excludes any liability for events of any kind that may occur during any meeting organized between Users within the use of the Services.
The Community Comms platform may provide links to websites operated by third parties or other internet sources/networks, as well as data/information coming from third-party servers. Retail Evolution (Revo) does not endorse or accept responsibility for the content or the use of third-party websites and cannot be held liable for any damage following or in relation with use or the fact of having trusted the content/data/results available on such third-party servers, external sources or internet sites.
If a User uses third-party sites or content from third-party servers, User does so solely at User’s own risk. Links do not imply that the Company is affiliated or associated with any linked site.
The User can use these contact details for any technical support request.
The User is informed, as consumer, of the possibility to use a conventional mediation procedure or any other alternative dispute resolution method. In particular, the User may refer the matter to the Consumer Ombudsman.
The User can submit a dispute to the Online Dispute Resolution platform proposed by the European Commission, which may be accessed at the following address: https://www.ombudsman-services.org/.
Change of the Service. Retail Evolution (Revo) may further develop or modify the Service or the Service Content only to improve its quality. The User will be informed of such development/modification as soon as it is implemented.
Convention of proof. Electronic documents exchanged by electronic means between the User and Retail Evolution (Revo) shall be regarded as writings having the same probative force as writings on paper in the meaning of applicable law. They may constitute faithful and durable copies in accordance with applicable law, so that the User is invited to keep them.
Force majeure. In no case Retail Evolution (Revo) may be held liable for any breach of its contractual obligations resulting from a force majeure event as defined in applicable law and related jurisprudence.
Retail Evolution (Revo) (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 1998 and, after 25th May 2018, the General Data Protection Regulation (EU) 2016/679 (“Data Protection Laws“), and we are responsible for, and control the processing of, your personal information.
We are registered in England under company number 1755476 and our registered office is located at Revo, 65 Chandos Place, London, WC2N 4HG. Our VAT number is GB 438 1165 56.
We take your privacy very seriously and we ask that you read this Privacy Notice carefully as your use of our site means that you understand and accept all points made in this Notice, and also because it contains important information on:
If you need extra help
We have appointed the following Data Protection Officer:
USEFUL WORDS AND PHRASES
Please familiarise yourself with the following words and phrases as they have particular meanings in the Data Protection Laws and are used throughout this Privacy Notice:
|means any information from which a living individual can be identified.
This will include information such as telephone numbers, names, addresses, e-mail addresses, photographs, voice recordings. It will also include expressions of opinion and indications of intentions about data subjects (and their own expressions of opinion/intentions).
It will also cover information which on its own does not identify someone but which would identify them if put together with other information which we have or are likely to have in the future.
|Sensitive Personal Data
|means any information relating to:
|This covers virtually anything anyone can do with personal data, including:
|The person whom the data is about.
|The UK Information Commissioner is responsible for implementing, overseeing and enforcing the Data Protection Laws.
|This means any person who determines the purposes for which, and the manner in which, any personal data are processed.
|This means any person who processes the data on behalf of the data controller.
|Data Protection Officer
|This is the designated person within [Insert Company] who is responsible for ensuring that the Data Protection Rules are adhered to.
|Data Protection Laws
|This means the laws which govern the handling of data. This includes the Data Protection Act 1998, and from the 25th May 20
WHAT INFORMATION DO WE COLLECT?
We collect and process personal information about you when you visit Revo Comms, contact us, book an event, buy any of our papers or register with us to have an account. We also collect personal information when you subscribe to our mailing list or choose your preferences.
We collect the following:
Some of this information is gained from cookies, web beacons and our site user tracking. If you want to know more about these tracking records please read below the cookies clause.
Personal information about other individuals
If you give us information on behalf of someone else, you confirm by doing so that the other person has appointed you to act on his/her behalf and has agreed that you can
Personal information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
WHY DO WE PROCESS YOUR PERSONAL DATA?
We use your personal data for the following purposes listed in this section.
1 We collect your information so that we can:
We may, occasionally, send you information by electronic means (this includes email, telephone, text message (SMS) or calls about Revo related news, events and updates which may be of interest to you.
We will also regularly send you information via email to ask you to consider setting or updating marketing preferences for us to tailor our communications to your interests.
We will also ask you to confirm whether you would like to receive marketing messages when you tick the relevant boxes. You can also manage your preferences by using you dashboard at https://www.revocommunity.org/account/dashboard.
If you have consented to be updated on Revo’s news, you can opt out at any time. See ‘Your Rights’ for further information.
A cookie is a small text file which is placed onto your computer (or other electronic device) when you use Revo Comms. Revo Comms requires cookies to help the platform function properly, improve the platform appearance and user experience by tracking your visits and usage statistics.
For example, we may monitor how many times you visit Revo Comms, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
WHEN WILL WE DELETE YOUR DATA?
The table below provides details about how long we will process your data.
|Data we process
|How long this will be held for
RevoComms community engagement, event attendance, involvement in Groups, Content Hub views, direct messages, questions in the forum, etc
HOW IS PROCESSING YOUR PERSONAL DATA LAWFUL?
We are allowed to process your personal data for the following reasons and on the following legal basis:
You have given consent for the following purposes:
Purpose for which consent was obtained from you:
How you have given your consent:
To keep you updated on Revo’s events and news.
Read and signed the consent box for this purpose, or updated your preferences.
Data we will process
Legitimate interest identified
Your financial information
For the purposes of debt recovery on behalf of third parties, such as debt collection agencies.
To legally process your personal data, we also keep your data secure
We use technical and organisational measures to safeguard your personal data and have in place a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities.
Our comms platform has third-party links and resources. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the content of third-party sites or resources. The inclusion of any links to other sites does not imply a recommendation or endorsement of the views expressed on those sites. We are not responsible for any ill effects experienced to you, software or hardware from third parties. You follow such links entirely at your own risk.
The Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send us via the Internet. We have all reasonable precautions possible in place to ensure data is kept and processed fairly and we are not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information.
Protecting your account and password.
If you so choose to register an account with us on our site, you will create a password as part of our security procedures. You must treat such information as confidential and must not disclose it to any third party.
We have the right to disable any account at any time if in our reasonable opinion you have failed to comply with any of the provisions within this document.
If you know or suspect that anyone other than you knows your password, you must promptly notify us by emailing [email protected].
As a data subject, you have the following rights under the Data Protection Laws:
These rights are explained in more detail below, but if you have any comments, concerns or complaints about our use of your personal data, please contact [insert company] at [insert details]. We will respond to any rights that you exercise within a month of receiving your request, unless the request is particularly complex, in which case we will respond within three months.
Right to access personal data relating to you
You may ask to see what personal data we hold about you and be provided with:
Right to correct any mistakes in your information
You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:
Right to ask us to stop contacting you with direct marketing
You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:
Rights in relation to automated decision taking/making
You may ask us to ensure that, if we are evaluating you (for example when doing a credit check on you), we don’t base any decisions solely on an automated process and to have any decision reviewed by a member of staff.
These rights will not apply in all circumstances, for example where the decision is authorised or required by law and steps have been taken to safeguard your interests.
Right to prevent processing of personal data
From 25 May 2018 and in accordance with the General Data Protection Regulations 2018, you may request that we stop processing your personal data temporarily if:
Right to erasure
From 25 May 2018 and in accordance with the General Data Protection Regulations 2018, you can ask us to erase your personal data where:
Right to withdraw consent
We will not process your personal data until you have given your consent for one or more specific purposes as listed above. As well as clearly expressing consent, you also have the right to withdraw consent you have given us at any point. This is a vital and necessary aspect of consent, and at Revo we are aware that you may wish to withdraw consent at any time. We make this easy for you by giving you the opportunity of changing your preferences or directly unsubscribe from mailing list to which you expressly requested to be included.
What will happen if your rights are breached?
Complaints to the regulator
It is important that you ensure you have read this Privacy Notice – and if you do not think that we have processed your data in accordance with this notice – you should let us know as soon as possible. Similarly, you may complain to the Information Commissioner’s Office. Information about how to do this is available on his website at www.ico.org.uk.
Copies of your personal data (Data portability)
From 25 May 2018, and in accordance with the General Data Protection Regulations 2018, you may ask for an electronic copy of your personal data which we hold electronically and which we process when we have entered into a contract with you. You can also ask us to provide this directly to another party.
Changes to the Privacy Notice
We may change this Privacy Notice from time to time. You should check this Notice occasionally to ensure you are aware of the most recent version that will apply each time you access RevoComms.